Payment Terms:

Pay securely with PayPal. PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. Due to the PayPal's Seller Protection Policy (SPP) we will not accept payments from Unconfirmed Shipping Addresses. 

Seller Protection Policy (SPP) -- The central requirement of SPP is that you ship to the buyer's CREDIT CARD BILLING ADDRESS ("Confirmed Address"). PayPal provides you with this address in the details of each transaction. PayPal prompts buyers to provide sellers with a Confirmed Address when making a purchase. The Confirmed Address is checked against the credit card billing address maintained by the buyer's credit card company. Shipping to this address minimizes the risk of being paid by a fraudulent buyer.

We also accept cashier's checks, money orders and personal checks, however, there will be a 10-Day hold on the shipment until the check clears our bank account. We do not accept credit card numbers over the phone. Use the Order Form to email your purchase and mail your payment to: Lum Entertainment Group, 10050 Dougherty Avenue, Morgan Hill, CA 95037. For further information, please contact Ray Lum at (408) 463-0218 or via email at ray@themagicofraylum.com.

Shipping Terms:

We generally ship within 24-48 hours from the receipt of a cleared payment. We use FedEx Air for delivery of merchandise and all shipments are picked up by 11:00 AM Pacific Standard Time.

Damaged Goods:

We will charge the purchase price and labor fees to replace damaged goods made by the customer. Labor fees are based upon the type of items to be replaced.

All sales are final.